Light Rapid Transit System Law and Conditions of Issue of Tickets
The Tickets are issued according to Law No.18/2019 Light Rapid Transit System Law, Chief Executive's Endorsement No.187/2019 and the Conditions. Users who do not comply with the above provisions may be refused entry to the paid area or use of the LRT passenger service.
Tickets
Fare
Payment of Fare
Liability Exemption
No Entry or Traveling on the LRT Train without Tickets
No one shall, without lawful authorization or reasonable causes, do the following without prejudice to the provisions of the Law No. 18/2019 Light Rapid Transit System Law:
Traveling without Valid Tickets or Losing Tickets
Any person in the Paid Area of Macao LRT:
is deemed to have no valid Tickets and will be refused to enter the LRT Paid Area and use the LRT passenger service. The Tickets will be given to the Corporation's staff or the relevant law enforcement agency.
In addition, the passenger shall pay the amount equivalent to the maximum Fare of Adult Single Journey Ticket (“Adult SJT”) without prejudice to other statutory requirements, such as the Law No. 18/2019 Light Rapid Transit System Law.
If a passenger loses his/her Ticket during the journey, he/she shall report the loss immediately to the Corporation's staff and pay the amount equivalent to the maximum Fare of Adult SJT, without prejudice to the provisions of the Law No. 18/2019 Light Rapid Transit System Law.
Purchasers Should Check the Ticket and Confirm the Change
Before leaving the customer service centre, the ticket purchaser should check the Ticket and confirm the accuracy of the change. The Corporation shall not be liable for any error or omission that is not brought to the attention of the Corporation's staff when the Ticket is issued.
Malfunction of Tickets
If the malfunction of tickets is not due to the fault of the passenger and the passenger has not damaged or altered the Ticket in any way, the Corporation or its staff may, at its discretion, refund or replace the Ticket.
Production of Tickets for Inspection and Proof of Entitlement to Ticket Category
At the request of the Corporation's staff or supervisory personnel, all passengers must produce their Tickets for inspection.
To determine a passenger's entitlement to usage of a particular category of Tickets, the persons mentioned above may require the passenger to provide appropriate and valid proof of entitlement. A passenger who fails to produce a Ticket which contains coded data consistent with the circumstances of his/her journey will be deemed to have no valid Ticket under Clause 2.7 of the Conditions and will be refused entry to the Paid Area or use of LRT passenger service. The passenger should pay the corresponding Fare of Adult Single Journey Ticket, without prejudice to the provisions of the Law No. 18/2019 Light Rapid Transit System Law.
Proper Use of Tickets
Passengers should not enter or leave a station with more than one Ticket at the same time. Passengers enter or leave a station with more than one Ticket at their own risk. The passengers will not be refunded for any deducted or overcharged Fare. The Corporation will not be liable for any incidental or consequential losses.
Bulky Objects Prohibited
No passenger shall, without the Corporation's prior permission, carry or bring any luggage, object or item into the Paid Area in violation of the Law No. 18/2019 Light Rapid Transit System Law and the Notification to the Public and Passengers issued by the Corporation. The Corporation will only accept luggage, object or item in accordance with the Notification to the Public and Passengers to pass or enter the Paid Area, and the Corporation reserves the absolute rights to refuse the entry of such items into the relevant area.
Adult SJT
All passengers are eligible to travel on the Macao LRT with Adult SJT.
Concessionary SJT
Children, Seniors and Disabled are respectively eligible for usage of concessionary Single Journey Ticket (“Concessionary SJT”) to travel on Macao LRT, without prejudice to children under one metre in height.
Usage of SJT
A SJT is valid for use of LRT passenger service on the issuance date. A SJT may be used for travel on the Macao LRT for a particular journey, provided that the Fare value encoded on the Ticket exceeds or equals to the corresponding payable Fare from the station of entry to the station of exit. A person in possession of a SJT beyond the destination of its validity is liable to pay the excess Fare before leaving the Paid Area.
Rights to Use SJT
Unless otherwise expressly provided, each SJT issued by the Corporation is the property of the Corporation. Without special permission, passenger shall return the Ticket to the Corporation upon completion of the journey or at the end of the journey, and shall not sell or resell, attempt to sell or resell, offer to sell or invite another person to buy the Ticket.
Refunds
SJT is non-refundable. However, refund or replacement of Tickets may be handled at the discretion of the Corporation's staff.
Adult Macao LRT Card
All passengers are eligible to travel on the Macao LRT with the Adult Macao LRT Card.
Concessionary (Students, Seniors, Disabled) Macao LRT Card
Concessionary Macao LRT Card is only available for the following passengers who have been confirmed eligible for usage and is subject to the conditions announced by the Corporation from time to time.
Eligible passenger will have his / her previously purchased Concessionary Macao LRT Card disabled if he / she purchases a new Concessionary Macao LRT Card.
Adding Value to Macao LRT Card
Ownership of Macao LRT Card
Except for the first purchase of the Concessionary Macao LRT Card as described under Clause 4.2 being free of charge, the administrative handling fee and production fee for the purchase of the Macao LRT Card is MOP 30, and the ownership belongs to the person who has purchased it. No person shall sell or resell, attempt to sell or resell, offer to sell or invite another person to buy the Macao LRT Card.
Refunds
The administrative handling fee and production fee paid for the Macao LRT Card are non-refundable. Passengers can withdraw the balance of the LRT Card at customer service centres where administrative handling fee of MOP 10 will be charged.
The staff of the Corporation may handle the refund or replacement of Tickets at their discretion.
Souvenir Tickets
Souvenir tickets are issued by the Corporation from time to time as souvenirs. Each souvenir ticket is issued with a limited circulation and a period of validity, and is subject to the terms and conditions attached to the ticket.